Frequently Asked Questions
Everything you need to know about your custom companion.
How discreet is the shipping process?
We prioritize your privacy. All orders are shipped in plain, unmarked cardboard boxes with no mention of the contents or our brand name on the exterior label.
Can I fully customize the appearance of my doll?
Yes, you can select specific features including eye color, hair style, skin tone, and body measurements to ensure your companion meets your exact preferences.
What materials are used to manufacture the dolls?
Our dolls are crafted from high-grade medical TPE or premium silicone, both of which are hypoallergenic, non-toxic, and designed to mimic the feel of real skin.
What payment methods do you accept?
We accept all major credit cards, PayPal, and secure cryptocurrency payments to provide a safe and flexible checkout experience.
How do I clean and maintain my doll?
We recommend using mild antibacterial soap and warm water for cleaning. After drying, apply a light coating of renewal powder to keep the skin soft and realistic.
How long does delivery take?
Customized dolls typically take 3-5 days for production. Shipping usually takes 7-14 business days depending on your location and chosen shipping method.